Effective date: September 15, 2026
1. Information We Collect
We may collect information that you voluntarily provide when you request a roof assessment or estimate, contact us, ask to be connected with a local dealer, submit a commercial property inquiry, or apply to become a ShingleXtra dealer. This may include your name, email address, telephone number, property or business location, city, state, information about your roof or property, business experience, anticipated start timeframe, funding readiness, and other information you choose to provide.
When you use our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, pages visited, referring website, approximate location derived from your IP address, and information collected through cookies or similar technologies.
2. How We Use Information
We may use information to respond to inquiries, prepare or coordinate roof assessments and estimates, connect customers with authorized ShingleXtra dealers, evaluate prospective dealer inquiries, provide customer or dealer support, operate and improve our website and services, communicate about requested services or opportunities, maintain records, protect against misuse or fraud, and comply with legal obligations.
3. Local Dealers and Service Providers
When necessary to respond to a customer inquiry or provide service in a particular area, information may be shared with an authorized ShingleXtra dealer serving that territory. We may also use trusted service providers that support website hosting, customer communications, analytics, advertising, lead management, or other business operations. These parties may receive information only as reasonably necessary to perform those functions.
4. Advertising, Analytics and Lead Forms
ShingleXtra may use advertising and analytics services, including platforms such as Google and Meta, to understand website activity, measure advertising performance, and generate customer or dealer inquiries. If you submit information through an advertisement or lead form on another platform, that platform's own privacy policy also applies to the information it collects.
Cookies, pixels, and similar technologies may be used to remember preferences, understand website usage, measure advertising effectiveness, and improve our marketing. Your browser or device may allow you to limit or block some of these technologies.
5. Text Messages, Calls and Email
If you provide contact information, we may use it to respond to your inquiry and communicate with you about the service, estimate, dealer opportunity, or other request you initiated. Where required by law, marketing communications will be sent only with the appropriate consent. You may ask us to stop marketing emails or text messages at any time using the instructions provided in the communication or by contacting us.
6. Sale of Personal Information
ShingleXtra does not sell personal information for money. We may share information with authorized dealers and service providers for the business purposes described in this policy. Certain U.S. state privacy laws may define some advertising-related data sharing more broadly than an ordinary sale. Where applicable, residents may have rights regarding such activity.
7. Data Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including customer service, dealer inquiries, business records, warranty or transaction documentation, dispute resolution, and legal compliance. We use reasonable administrative, technical, and organizational measures intended to protect information, but no internet transmission or storage system can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used or disclosed. Residents of certain U.S. states may have additional rights under applicable state privacy laws. We will respond to verified privacy requests as required by applicable law.
9. Children's Privacy
Our website and services are intended for homeowners, property representatives, businesses, and prospective dealers. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
10. Third-Party Websites
Our website may contain links to third-party websites or services. ShingleXtra is not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time as our website, services, dealer network, or legal requirements change. The effective date shown at the top of this page will indicate when the policy was last updated.
12. Contact Us
If you have a question about this Privacy Policy or would like to make a privacy request, please contact ShingleXtra through the contact information or contact form provided on this website.